nswPack
nswPack
Legal Information

Privacy Policy

Transparency and security in how we handle your business data and proprietary packaging designs.

At our Foshan-based custom packaging manufacturing facility, we respect the privacy of our global B2B partners. This Privacy Policy outlines how we collect, use, and safeguard your corporate information, shipping details, and proprietary packaging designs when you engage with our services from Europe, the Americas, or elsewhere.

1. Information We Collect

To provide you with premium paper boxes, bespoke bags, and cylinder packaging, we may collect the following types of information:

  • Business Contact Details: Names, job titles, corporate email addresses, and phone numbers of your procurement team.
  • Company Information: Billing addresses, global shipping destinations, and VAT/Tax identification numbers.
  • Proprietary Assets: Brand logos, artwork files, structural design blueprints, and product dimensions required for custom manufacturing.

2. How We Use Your Data

Your data is strictly used to facilitate our B2B manufacturing and export processes:

  • Processing custom quotes and fulfilling production orders.
  • Coordinating international logistics and customs clearance for your packaging shipments.
  • Communicating updates regarding production schedules, quality control, and shipping status.
  • Maintaining your design templates on file for streamlined reordering.

3. Data Protection & Confidentiality

We understand that your packaging designs often precede new product launches. We employ strict physical and digital security measures at our Foshan facility to ensure your intellectual property and business data are protected against unauthorized access. We routinely sign and adhere to Non-Disclosure Agreements (NDAs) with our premium brand clients.

4. International Data Transfers (GDPR Compliance)

As an exporter serving European and American markets, we process data in accordance with international standards. While your data is processed at our manufacturing headquarters in China, we implement standard contractual clauses and rigorous security protocols to ensure your data receives a level of protection consistent with the GDPR and other Western privacy frameworks.

5. Your Rights

Depending on your jurisdiction, you have the right to:

  • Request access to the corporate data we hold about your business.
  • Request correction of inaccurate billing or shipping information.
  • Request the deletion of your proprietary design files and contact data from our active servers.

Contact Our Compliance Team

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our international account management team:

privacy@custompackaging.com Foshan Manufacturing Center, Guangdong, China